Information Technology Department (IT)
The Information Technology Department (IT) provides computing facilities, networking access (wired and WiFi all across campus), a student portal (MarywoodYou), a Marywood-branded Google Apps account (email, calendar, sites, drive), and related services in support of Marywood University’s commitment to providing high-quality, usable technology for its students, faculty, and staff. This commitment includes access to the Internet, as well as dozens of academic software packages in computer labs and drop-in facilities in various areas around campus. There is at least one lab in most major classroom buildings, along with a 24-hour student lab located in Loughran Hall. Labs are regularly upgraded to provide the latest in computing technology. Each lab is also equipped with a PC that includes assistive technology software.
There are several drop-in computer areas in the Learning Commons (LC). Computer access is available to students at all times when the LC is open: 90+ hours per week, with extended hours during and prior to the week of final exams each semester.
Computer lab software includes, but is not limited to:
- Microsoft Office (Windows version includes Word, Access, Excel, PowerPoint, and Publisher)
- web page development tools
- specialized art, business, education, music, and science software
- the statistical package, SPSS
Each lab is supported for printing needs by laser printers (there is a small fee to print) that provide high-quality printing for class assignments. In addition to the mainstream facilities for preparing classroom assignments, there are also scanners for both graphics and text. All labs are networked via fiber optic cabling to both on-campus services and the Internet. Electronic mail, web browsing, online library catalogs, bulletin board services, and access to worldwide computer network resources are available to all regularly enrolled students.
Services
In addition to providing the support that constitutes the technology infrastructure of Marywood University, IT staff also provide help in the following ways:
- Trained students staff all major labs during much of the time that the labs are open, to readily provide any assistance.
- To answer questions and troubleshoot technology problems, assistance is also provided by calling, emailing, or visiting the Help Desk, located at the Knowledge Bar on the main floor of the Learning Commons.
- Computer workshops, held in the training room on the second floor of the LC, help students use technology more effectively. Workshops are scheduled and presented by various members of the IT staff. Promotional emails outlining upcoming sessions are regularly sent to the Marywood community. All workshops are free to Marywood students, faculty, and staff.
- Documentation prepared by training staff provides simple step-by-step instructions on how to use various types of software. This documentation can be easily found on the web by selecting the Tech Help link on Marywood’s home page.
- Students can work collaboratively and practice class projects by signing out one of the many group study and/or presentation rooms in the Learning Commons. Computers, laptop hook-ups, and large screen monitors are available for their use. Also spread across the building are other group and technology-friendly areas with power outlets for a range of devices.