Graduate Catalog

BUS 534 Business Intelligence

Organizations are gathering and storing more data. The amount of data in the world is doubling approximately every year. This data is of little benefit unless it can be turned into useful information and knowledge. Business Intelligence (BI) is the new discipline that combines all of the tools to gain data inferences. This course thus provides an integrative foundation in the field of business intelligence at the operational, tactical, and strategic levels. BI components such as value chain, customer service management, business process analysis and design, transaction processing systems, management information systems, and executive information systems are brought together, as well as, other topics relevant to the field of Business Intelligence. Additionally, this course is designed to provide students with a fundamental understanding of how Business Intelligence and Data Warehousing with Data Marts support a Knowledge Management environment. It also introduces the basic principles of Knowledge Management, focusing on the need for and use of information.

Credits

3