Information Technology Department (IT)
The Information Technology Department (IT) provides computing facilities, networking access (wired and WiFi all across campus), a student portal (MarywoodYou), a Marywood branded G-Suite account (Gmail, Calendar, Sites, Drive), and related services in support of Marywood University’s commitment to providing high-quality, usable technology for its students, faculty, and staff. This commitment includes access to the Internet, as well as dozens of academic software packages in computer labs and drop-in facilities in various areas around campus. There is at least one lab in most major classroom buildings, along with a drop-in lab located in the Learning Commons. Labs are regularly upgraded to provide the latest in computing technology.
Computer lab software includes, but is not limited to:
• Microsoft Office - Word, Excel, PowerPoint (Windows version also includes Access and Publisher)
• Adobe Acrobat Pro
• SPSS statistical software
• Specialized art, business, education, music, and science software
Each lab is supported for printing needs by laser printers or multifunction copiers (there is a small fee to print) that provide high-quality printing for class assignments. All labs are networked via fiber optic cabling to both on-campus services and the Internet. E-mail, web browsing, online library catalogs, bulletin board services, and access to worldwide computer network resources are available to all regularly enrolled students.
For students who cannot access the computer labs in person, a variety of applications found in the labs can also be used off-campus via an app-virtualization program.
Services
In addition to providing the support that constitutes the technology infrastructure of Marywood University, IT staff also provide help in the following ways:
• To answer questions and troubleshoot technology problems, assistance is also provided by calling, emailing, or visiting the Help Desk, located at the Knowledge Bar on the main floor of the Learning Commons.
• Documentation prepared by training staff provides simple step-by-step instructions on how to use various types of software. This documentation can be easily found on the web by selecting the Tech Help link on Marywood’s home page.
• Students can work collaboratively and practice class projects by signing out one of the many group study and/or presentation rooms in the Learning Commons. Computers, laptop hook-ups, and large screen monitors are available for their use. Also spread across the building are other group and technology-friendly areas with power outlets for a range of devices.