BUS 550 Production Management: Total QualityýManagement (tqm)
The course focuses onProduction and inventory planning and control systems. The design of production facilities, location, capacity, and assembly line production are covered. Cost factors, including labor, standards, preventive maintenance, product planning, and manpower planning. All are part of the resources used in a total quality management scenario. TQM presents methods, tools, technologies and case studies for product, process and service quality improvement. The emphasis is on prevention through quality engineering, design, and implementation. The ISO 9001:2000 standard, is a keystone aspect of this course, as it serves as a must for quality audits and certifications.